Prefer G. | This visit was fine but am unhappy with shipping of last several orders. These last several orders had shipping delays. This will make 4 outstanding orders. My last 3 orders have not left the warehouse. I called Friday, 26th, and customer service rep was "checking with warehouse and will call me back in a few minutes". She has yet to call! I did have 2 or 3 orders that shipped timely but all orders prior to those had shipping issues. The last order that was actually shipped, which took 5 to 6 days to do so, customer service rep, Debbie, went above and beyond what she had to do. I would like to send letter of appreciation to her but don't know her last name or address of where to send. Until I am more confident, I will continue to let other artists know the horrible shipping issues I've experienced when questioned about where I shop for jewelry supplies. |
Janet X. | love this site and your products. Only problem I ever had was that I ordered 2 of your dark champagne teardrop czs awhile ago - meaning to use them for earrings. I pulled them out the other day to make them only to discover that they are 2 diff shades!! One is darker in shade than the other one. I've just ordered a third one hoping this will match at least one of the two I ordered before so I can finish my earrings... |
Leigh O. | I LOVE Eva Sherman's classes! Thank you for offering this 3 DVD Set by Eva Sherman to your customers! |
Sharon V. | I was happy with most things overall,except my order arrived very late and held up my delivery date on several items that were ordered from me. I appreciate the friendly help I recieved over the phone. Thanks you. |
The premier place for all your jewelry making needs. The best in wire, tools, cabochons, gemstone beads and more. As well as a superior resource for educational support to help build your jewelry making skills and techniques.